Support & safety
Email pumpdojo@gmail.com. A real person reads it — we aim to reply within one working day, and safety reports within 24 hours.
Report a safety issue
The fastest route is the Report option on the content itself (the … menu on any post, comment, message, story, event or profile). If you cannot use the app, or the issue is urgent, email us with the username involved and a link or screenshot. If someone is in immediate danger, contact your local emergency services first.
Your account & data
- Delete your account — My Account → Delete account in the app, or email us.
- Blocked users — My Account → Blocked users.
- Data requests — email us and we will send you a copy of the data we hold on your account.
- Password — use "Forgot password" on the sign-in screen.
Bugs, ideas and everything else
Same address. Tell us the device, the app version (My Account shows it) and what you expected to happen.